At Telstra, our purpose is to build a connected future so everyone can thrive. It’s a future that won’t happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter. About the Role Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you! Duties Provide quality customer service to all customers Maximize sales by providing the latest product and service information to our customers. Achieve sales and performance targets Ensure store presentation is in line with retail shop standards Skills and experience Experience in a customer-facing role Proven record of delivering great customer experiences Ability to solve complex problems Effective communication skills The ability to speak fluently in another language is highly advantageous! Benefits Variety of flexible working arrangements available including casual, part-time, or full-time positions depending on your needs Fantastic career growth prospects Ongoing Product Training & Development In-Store Mentor and Support A highly rewarding sales environment Corporate discounts and benefits How to Apply Click APPLY to submit your application, detailing which location you would like to apply for. Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue. We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible. We are currently hiring at the following stores in Melbourne and surrounding suburbs: Telstra Store Airport West – Shop 113, Westfield Shopping Centre 29-35 Louis Street, Airport West VIC 3042 Telstra Store Altona – Shop 1,124 – 134 Millers Road, Altona North VIC 3025 Telstra Store Broadmeadows – Shop 120 Broadmeadows Town Centre, 1099 Pascoe Vale Rd, Broadmeadows VIC 3047 Telstra Store Brunswick – Shop i1 Barkly Square Shopping Centre, 90-106 Sydney Road, Brunswick VIC 3056 Telstra Store Caroline Springs – Shop 45 Caroline Springs Square, Lake Street, Caroline Springs VIC 3023 Telstra Store Dandenong – Shop L03, 367 Dandenong Plaza, 25-55 McCrae St, Dandenong VIC 3175 Telstra Store Eastland – Shop 1019, Level 1 Eastland Shopping Centre 171-175 Maroondah Hwy, Ringwood VIC 3134 Telstra Store Elsternwick – 398 Glenhuntly Road, Elsternwick VIC 3185 Telstra Store Fountain Gate (Level 1) – Shop 1109 Westfield Fountain Gate, Level 1, 352 Princes Highway, Narre Warren VIC 3805 Telstra Store Fountain Gate (Level 2) – Shop 2133 Westfield Fountain Gate, Level 2, 352 Princes Highway, Narre Warren VIC 3805 Telstra Store Frankston – Shop G84 Bayside Shopping Centre 28 Beach Street, Frankston VIC 3199 Telstra Store Hastings – 60 High St, Hastings VIC 3915 Telstra Store Greensborough – Shop 258/259 Greensborough Plaza 25 Main Street, Greensborough VIC 3088 Telstra Store Malvern – Shop 14, Malvern Central Shopping Centre, 110-122 Wattletree Road, Armadale VIC 3143 Telstra Store Melbourne Discovery – Corner Bourke & Swanston St, 246-260 Bourke Street, Melbourne VIC 3000 Telstra Store Parkmore – Parkmore Shopping Centre, Parkmore Shopping Centre, C7/317 Cheltenham Rd, Keysborough VIC 3173 Telstra Store Point Cook – Shop 333 Point Cook Town Centre, Point Cook VIC 3030 Telstra Store Port Melbourne – Shop 1, 188 Bay Street (Opposite the Bank of Melbourne), Port Melbourne VIC 3207 Telstra Store Southland – Shop 3055-3056, Westfield Southland Shopping Centre, 1239 Nepean Highway, Cheltenham VIC 3192 Telstra Store Stud Park – Shop 30, Stud Park Shopping Centre Cnr, Fulham Rd, Rowville VIC 3178 Telstra Store Sunbury – Shop T27 Sunbury Square Shopping Centre 2-28 Evans Street, Sunbury VIC 3429 Telstra Store Victoria Gardens – Shop SP001, Victoria Gardens, Cnr Victoria St & Burnley St, Richmond VIC 3121 Telstra Store Watergardens – Shop 148, Watergardens Town Centre 399 Melton Hwy, Taylors Lakes VIC 3038 Telstra Store Waverley Gardens – Shop 23, Waverley Gardens Shopping Centre, 271 Police Road, Mulgrave VIC 3170 Additional Details This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances. We work flexibly at Telstra to ensure everyone can participate. Talk to us about how this job could be flexible for you. We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who may be living with a disability.