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Customer Service Representative (6 x Full-Time positions)

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    Jobs › Orange Jobs › Customer Service Representative (6 x Full Time positions) Jobs in Orange

Customer Service Representative (6 x Full-Time positions)-00009MQ4
  • Clerk Grade 1/2 
  • Ongoing Full-Time (6 positions)
  • Lithgow

    • About us

    The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

    About the role

    We have an opportunity for six (6) Customer Service Representatives to be part of our PoliceLink team within the Communication Services Command. The Customer Service Representative supports customer service delivery by responding to and processing urgent and non-urgent enquiries contacts for customers, providing information and advice and escalating issues as applicable.

    This role is classified as a shift worker in accordance with clause 3.58 of the Crown Employees (NSW Police Force Administration Officer and Temporary Employees) Award 2009. Shift penalties are paid as appropriate in accordance with clause 87.1 of the Award.

    In addition to base salary, penalty payments of 50%, 75%, 150% are payable for shifts worked on Sat, Sun and public holidays & shift allowances of 10-15% are applicable for some weekday shift start times. 


    Successful candidates must :

  • be committed to perform rotational shift work to cover 24 hours per day, 7 days per week; 
  • be prepared to undertake and successfully complete training in all PoliceLink business streams and Certificate III in Customer Contact;  and 
  • provide a  FULL  Birth Certificate. 

    • For more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role), to view the role description. What we can offer you

    At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

  • competitive salary;
  • flexible work options;
  • opportunity to purchase leave;
  • annual leave loading;
  • corporate wellbeing programs including seminars and the Fitness Passport;
  • free annual influenza vaccination; and
  • salary packaging options via superannuation contributions or a novated vehicle lease;

    • Great News! We've discovered an exciting live job opportunity for a position in Orange. This job is currently open for hiring/recruiting by , exclusively for you at Australian Jobs. Feel free to download the job details 📥 here.

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    jobs are available in Australia according to Australian Jobs Data dated 2024-04-28.

    The average salary range for Customer Service Representative (6 x Full-Time positions) in Orange varies, but the standard pay scale is rated A in Orange. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.

    To apply for a job at Legal Aid NSW, visit their official website or career page and follow their application process. You can also find job listings for on Australian Jobs and apply through our platform.

    Key qualifications for Customer Service Representative (6 x Full-Time positions) typically include a list of qualifications and expertise as outlined in . Be sure to check the specific job listing for detailed requirements and qualifications.

    The work culture at Legal Aid NSW must adhere to the as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs at and also by visiting their official website through .

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    Benefits for Customer Service Representative (6 x Full-Time positions) positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.

    Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for on Australian Jobs.

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