DES Placement Consultant – ESS


  • Company:
    MAXIMUS
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    7 hours ago
  • Category:
    Customer Service

Position Overview Your role is to source meaningful and sustainable employment outcomes that are focused on an individual’s development. You will provide participants with a disability, innovative, flexible and person centred employment assistance and support that is focused on the achievement of life goals and career aspirations.  Key Responsibilities The position requires you to source appropriate and sustainable employment opportunities for our participants ensuring they are supportedthroughout their journey to become an independent worker. In addition to this, you will work closely with Allied Health professionals to assistparticipants to increase their capacity to find and maintain paid employment that is congruent with the participants’ vocational goals and abilities. The Placement Consultant is responsible for ensuring efficient and effective delivery of assistance and advice to MAX Employment participants’ whoare fully eligible for Disability Employment Services. In addition to the above duties you will also case manage participants with a range of physicaland psychological conditions and may have supervisory responsibilities in employment to support their induction, training and independence in theworkplace. Assess participant’s eligibility for services, confirming their identity and explaining the services that MAX Employment will deliveMeet with new MAX Employment participants and with the assistance of Allied Health professionals, assess their need for ongoing training and development requirements that meet the skills and labour needs of employersProvide person centred services to participants that support their vocational goalsUnderstand and practice the principles of caseload triageEnsure all Key Performance Indicator’s (KPI’s) are met including placement targets and subsequent conversion to employment milestones, departmental claims and all service requirements through effective caseload managementFacilitate regular appointments with participants, arrange ongoing training and development activities and monitor participant’s attendance and participation in agreed activities including work experience opportunitiesLiaise with external service providers, health professionals and community organisations to increase social inclusion for participantsMonitor participant progress whilst in employment and or education and document this progression and any identified support requirements in collaboration with the participant and employer in the participants’ Job PlanComplete required administration duties, vocational assessments and other required paperwork with the participant in a pre-determined timeframeEnsure that participants case notes and all other documentation is in line with the minimum contractual standards, including adherence to the National Standards for Disability Services (NSDS)Produce high quality and targeted Resumes for participantsNegotiate Post Placement Support Plans in collaboration with Health Services Officers, employers and participantsConduct administrative activities consistent with Disability Employment Services contractual and legislative requirements and MAX Employmentphilosophy and quality standards.Employer Engagement Research, identify and prepare call plans to approach employers to negotiate face to face meetings to promote participants and the benefits of employing people with disabilityAttend interviews with participants to advocate on their behalfUpdate employer database and action call cycle to maintain relationshipsIdentify and act on vacancies and employment opportunities for participants through liaison and negotiation with Companies, Industry and Community organisationsPromote MAX Employment services and maintain a high profile and professional company imageEnsure participants are promoted to employers and supported throughout their employment. Participant Training Assist participants to obtain sustainable employment by placing them into appropriate education, training, work experience activities or other identified interventions to build capacity and skillsReview the participant’s progress towards identified vocational and non-vocational vulnerabilities with the assistance of the Health Service Officer to achieve employmentFacilitate participant soft skill/job search training. Personal Attributes A demonstrated passion and commitment in working with people with disability, their families, carers and advocates to support employment inclusion(stated below under Key Skills)You should possess a motivating and supportive approach and be able to build trust and rapport with people with disabilityYou will be a team player, with a demonstrated ability to show initiative, who will professionally and ethically represent MAX EmploymentYou must be a flexible, resilient, outcome focused individual possessing a can-do attitudeAbility to think outside the square to ensure your participants are assisted to move forward in their journey towards paid employment. Key Skills You will be a mature minded individual with a high level of interpersonal communication and organisational skillsAbility to overcome objections, and break down employment barriers that exist for people with disabilityExperience in delivering efficient and effective strategies to positively engage with employers and build sustainable relationshipsAwareness of vulnerabilities and the positive effects of employmentEffective, positive problem solving and conflict resolution skillsAn understanding of commercial and labour market trendsKnowledge of relevant legislation including Anti-discrimination, Equal Employment Opportunity, Workplace Health and Safety, Privacy and Freedom of InformationIntermediate Word, Excel, Access, Internet & Email.Required Experience & Qualifications Experience in Employment Services &/or Disability ServicesCertificate III/IV in Employment services, Disability, Community ServicesHold or have the ability to obtain a current Police Clearance and Working with Children CheckCurrent drivers licence.At MAX Solutions we welcome employees from diverse backgrounds and aim to create a work environment where Employee differences such as gender, age, culture, disability and religion are valued. MAX Solutions applies the principles of reasonable adjustment for people with disability. Workplace adjustments are changes introduced into the workplace that take account of a person’s disability so that they can use their skills effectively and access the same benefits, terms or conditions of employment as other employees. If you are a candidate considering a role with MAX Solutions and require a workplace adjustment for this position, please advise the MAX Solutions Recruitment Consultant or contact MAX Solutions Recruitment on 07 3727 1306.