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Duty Manager

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    Jobs › Sydney Jobs › Duty Manager Jobs in Sydney

Job Description

  • Provide efficient, friendly and professional service to all guests.
  • Lead by example when attending to guest requests.
  • Show efficiency in constantly striving to provide total customer satisfaction.
  • Take initiative to ensure that interactions with our customers are positive and productive.
  • Work together with trust so that Ambassadors and Management meet the goals of the departments.
  • Treat customers and Ambassadors from all cultural groups with respect, sensitivity and transparency.
  • Implement the Accor values and Accor customer vision to ‘Offer the Best Service to Our Customers’.
  • Supervision and support of the Front Office team and other departments when required.
  • Ensure that suitable manning levels are maintained at all times across the hotel. Authorize roster changes as required.
  • Ensure department policies and procedures are understood by all employees and demonstrated in tasks performed.
  • Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
  • Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
  • Be proficient in the use of all front and back-office equipment. 
  • Ensure preventative maintenance programs are in place. Ensure all areas are maintained tidy and organized at all times.
  • Implement training programs for all employees, conduct induction and skills training.

Benefits, Rewards, Motivations

  • Industry benefits worldwide on accommodation, dining and lifestyle services.
  • Access to daily discounted coffee and Ambassador dinning menu. 
  • A unique training platform to enhance your skills and knowledge. 

Qualifications

  • 3 - 5 years' experience within Luxury Front Office.
  • Strong communication skills and attention to detail.
  • Always displays a professional appearance, representing our Sofitel brand. 
  • Ability to work a rotating roster including weekends, nights and public holidays.
  • Ability to work under pressure and meet tight deadlines.
  • Hold a current RSA and First Aid certificate.


Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full AU working rights are required for this role. 


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jobs are available in Australia according to Australian Jobs Data dated 2024-04-29.

The average salary range for Duty Manager in Sydney varies, but the standard pay scale is rated A in Sydney. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.

To apply for a job at SOFITEL, visit their official website or career page and follow their application process. You can also find job listings for on Australian Jobs and apply through our platform.

Key qualifications for Duty Manager typically include a list of qualifications and expertise as outlined in . Be sure to check the specific job listing for detailed requirements and qualifications.

The work culture at SOFITEL must adhere to the as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs at and also by visiting their official website through .

You can set up job alerts for Duty Manager in Sydney by creating a on Australian Jobs. Our AI system will automatically notify you when new job listings matching your criteria become available.

Benefits for Duty Manager positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.

Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for on Australian Jobs.

To improve your chances of getting hired for Duty Manager, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Tool. Additionally, it is worth noting that Australian Jobs has an in-built AI Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.