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Guest Services Agent

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    Jobs › Sydney Jobs › Guest Services Agent Jobs in Sydney

**Job Number** 24072243

**Job Category** Rooms & Guest Services Operations

**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management



At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Services Agent because together, we are better. Start your career at Sheraton, where you don't just work - you belong.



Position Summary:



+ Assist guests arriving and departing the hotel through the check in and departure process

+ Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements

+ Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings

+ Support the front office team in general operational tasks

+ Take guest reservations and perform cash handling & credit card responsibilities

+ Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations



About You:



+ Experience with OPERA property management system or similar

+ Relevant experience in a similar role

+ Working rights in Australia

+ Enthusiastic to escalate your career

+ Self-motivated, driven and energized in a fast-paced environment

+ Armed with smart solutions and a can-do attitude



Our Benefits:



+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

+ Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend

+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness



Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!



When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

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jobs are available in Australia according to Australian Jobs Data dated 2024-04-27.

The average salary range for Guest Services Agent in Sydney varies, but the standard pay scale is rated A in Sydney. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.

To apply for a job at Marriott, visit their official website or career page and follow their application process. You can also find job listings for on Australian Jobs and apply through our platform.

Key qualifications for Guest Services Agent typically include a list of qualifications and expertise as outlined in . Be sure to check the specific job listing for detailed requirements and qualifications.

The work culture at Marriott must adhere to the as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs at and also by visiting their official website through .

You can set up job alerts for Guest Services Agent in Sydney by creating a on Australian Jobs. Our AI system will automatically notify you when new job listings matching your criteria become available.

Benefits for Guest Services Agent positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.

Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for on Australian Jobs.

To improve your chances of getting hired for Guest Services Agent, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Tool. Additionally, it is worth noting that Australian Jobs has an in-built AI Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.