Propeller provides hardware and software solutions that make life easier for the people doing the dirty, dangerous, invaluable work that drives our society—construction, mining, aggregates, and waste management.
Like us, the people that make up the industries we serve are passionate about getting the job done right. That’s why every product and service we offer is designed to empower them to do their best.
Propeller is a well-established force in the drone mapping and worksite management space, but we’ve maintained that young, scrappy start-up energy that helped us establish that presence in the first place.
We’re certainly not a suit-and-tie environment, but we’ve got no slouches in our ranks, either. We’re fascinated with solving hard problems in uncharted territories. Each team member is empowered to approach, own, and solve problems creatively. We listen to each other, never stop learning, own our mistakes, and collaborate effortlessly.
Want to know what our team actually says about us? Check out our Glassdoor reviews.
Reporting up under the customer success team, you’ll work closely with customer success engineers and sales to help renew existing customers and broaden their use of Propeller’s suite of products. You’ll prevent churn alongside the customer success team and identify opportunities for up-sells and expansions. You’ll help support Propeller’s efforts to mature its Account Management function by identifying and implementing new processes and standards for renewing customers at scale.
You’ve got B2B software experience and you understand the SaaS business model. You’re passionate about delivering customer value and improving the way customers are renewed. You’re a self-starter with the ability to operate independently and produce results in a fast-paced, rapidly expanding environment. You have experience working and communicating with channel partners, as well as direct customers, and you understand the critical role channel partners play in customer acquisition and revenue growth. You are a confident and adept presenter, know how to adjust your communication style for your audience and can navigate corporate politics within our customers’ and channel partners’ organisations to deliver successful outcomes.
To do this you will:
We’re really proud of our Glassdoor rating and, according to our Culture Amp survey, 100% of people here would recommend us as a great place to work. We offer employee stock options, paid parental leave, and a beautiful office with stocked kitchens in Surry Hills, not to mention the best roof deck in Sydney. We take being a good place to work pretty seriously.
Propeller is for everyone. We’re an equal opportunity employer who celebrates diversity. Your gender, age, religion, sex life, or skin colour won’t make a difference here. If you’re smart and good at what you do, come as you are.