APS5 Client Services Manager

  • Company:
    SOS Recruitment
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    13 hours ago
  • Category:
    Customer Service

APS5 Client Services Manager
Ref. JW110920 – ACT

1 month contract with the possibility of extension | North Canberra Location | Hourly rate of $48.81 plus superannuation

Our State Government client is currently seeking an experienced Client Services Manager to join their team on a contractual basis. Within this role, you will be responsible for managing a portfolio of tenancies and providing advice and support to the tenants.

Your responsibilities will include, but not be limited to;

  • Undertaking client service visits and carrying out routine property inspections
  • Recording information in accordance with the business rules
  • Assisting clients to resolve tenancy issues and take appropriate action when there are breaches of tenancy agreements
  • Monitoring case plans and providing input into planning and delivery of services
  • Preparing general correspondence and providing information for and drafting responses to ministerial correspondence
  • Planning workload to achieve business targets

    Previous experience in a similar role would be highly regarded.

    SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.

    Please complete the following to register your interest in this position:

    Your Name Contact Number Your Email Tick if you are already registered with SOS Do you have a current government security clearance? If yes, in comments, please confirm what level you are cleared to, and when you obtained the clearance. Comments/Availability Attach Resume Security Question: What is 3 plus 3