Atlassian Support Engineer

  • Company:
    Luxoft
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Engineering

Responsibilities

Maintain application,
Resolve user’s requests
Transfer defects to L3 or other vendors, if needed
Monitor application health
Incident solution at the level of business process logic;
Recommendations for users to implement workarounds

Skills

Must have

Support activities, Atlassian Jira, Atlassian Jira Agile, BSS (Business Support Systems), Confluence, Tech Support

Nice to have

Atlassian Jira Administration, Confluence administration, Atlassian Jira Development