Branch Operations Officer

  • Company:
    Swiss Re
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of our 15,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?

About the Role

As the Branch Operations Officer, you will work closely with the Head Branch Operations ANZ in supporting activities to drive oversight of the branch’s operating platform, covering both P&C and L&H reinsurance business in ANZ Branch and oversight of the inhouse CRM system looking to maintain data quality and accuracy. These activities support legal entity management and operational excellence, in alignment with Swiss Re Group’s standards and in compliant with local regulatory requirements.

In addition, you will be involved in supporting outsourcing activities along with activities to support the preparation of input into the annual evolution of the strategy and business plan facilitating the development of insights.

Your main responsibilities will include (however, are not limited to):

  • Collaborate with the relevant functions (mainly enabling functions) at the branch, to ensure appropriate quality and output is delivered through a coordinated approach. A good example is the coordination with many enabling functions as well as functional responsible for ensuring compliance with APAC Outsourcing framework
  • Support of regulatory compliance activity to facilitate compliance
  • Support and/or delivery of Business Continuity Management requirements
  • Drive Operational Excellence within the branch (P&C and L&H), and utilise all existing resources (functions / subject matter expertise) to implement sustainable solutions; particularly any areas of potential operational weakness (e.g. ORM incident, ORM Event, GIA findings) and inconsistency across branches.
  • Ensure a coordinated approach to all Business Reviews (GIA, ORM, BRR, IRR etc.) within the location (branch)
  • Execute ad-hoc task to support the Head of Branch Operations, in relation to other operational priorities
  • Responsible for the collaboration with other S&O Asia teams such as the L&H and P&C Business Operations teams and Business Services to ensure an aligned approach for local execution
  • About the Team

    Would you like to join a diverse team?

    Strategy and Operations is a regional team of out of the box thinkers and who are responsible for a wide and dynamic scope of business functions. We provide a robust platform for the success of the Asia business, by facilitating connections across teams and initiatives.

    This is an exciting team for those who thrive on navigating ambiguity, developing new content to enable strategic opportunities and support key challenges. The team is highly engaged and hardworking and can work both autonomously and with our APAC and global partners/stakeholders.

    About You

  • Ability to research and translate complex concepts and information into business relevant insights and subsequently into appropriate communication channels;
  • Strong influencing and communication skills working across a broad range of stakeholders (including senior managers) to obtain information, implement initiatives and drive successful completion of tasks and actions;
  • Strong ability to manage expectations and deadlines in face of complexity, conflicting pressure and ambiguous circumstances
  • Strong skill set in using the Microsoft suite (PowerPoint, Excel, Project & Word) and developing reporting for senior audiences;
  • Relevant knowledge and experience of branch operations
  • Agile with a “can-do” attitude
  • Good level of financial acumen
  • Experience in strategy/business planning preferred
  • Project Management experience well regarded; and
  • Relevant knowledge and expertise of the insurance or/and reinsurance industry, and the legal and economic/ social environment in which it operates is desired.
  • Are you focused and committed? Are you passionate about your driving your career forward in a global organisation? If so, we would love to hear from you!