Peloton Ambassador / Member delivery driver
We are looking for team members to build up our Peloton Delivery Operations as Peloton Ambassadors. They will have the responsibility to develop and maintain the Peloton experience in the UK by providing unparalleled service in the delivery and installation of the Peloton Bike.
What you’ll do:
Serve as Peloton product expert and brand ambassador
Prepare delivery runs including loading 3.5t sprinter van
Deliver, assemble and install Peloton products and accessories in members homes
Provide outstanding customer service in educating customers on product setup, product and software features and usage
Respond to customer inquiries during installation and commit to achieve Member Satisfaction targets
Perform in-home product repairs and maintenance
Contribute to the safe working environment by adhering to legislative and health & safety requirements of the workplace and whilst in customer homes.
Assistant with new employee onboarding and training
Develop Ambassador presentation skills and delivery techniques
Demonstrate and educate Field Specialists on bike repairs
Train team on any new technology or processes as they are rolled out
Provide constant feedback, including the importance of safety on and off the road.
Approximately 80% of the time will be spent on the road
Dynamic personality, and Excellent customer service skills
Strong verbal communication skills both over the phone and face to face
Ability to work well both independently and in a team atmosphere
A passion for fitness and exercise
Good problem solving skills,
Must have a valid driver’s license and a clean driving record
Able to cope with the physical requirements of the role
Flexible, will work 4 out of 6 days per week on a 5 week rota including weekend as necessary