Business Analyst(Infrastructure)

  • Company:
    Tata Consultancy Services
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 days ago
  • Category:

Job Description

  • Analysis of the -as is- around current projects
  • Documenting observations around the usage and effectiveness of internal infrastructure
  • Comparing intra-departmental procedures and workflows around system infrastructure
  • Preparing findings and presenting these along with recommendations
  • Working closely with the business to drive change and enhance customer experience
  • Acting as a conduit between the business, technology and infrastructure teams
  • Identifying areas to enact business improvements from a customer perspective
  • Taking a key role in managing documentation around infrastructure improvements
  • Reporting findings back to senior stakeholders within the organisation