Campaign and Data Management Specialist

  • Company:
    Medibank Private Limited
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    7 hours ago
  • Category:

We’re looking for a candidate to fill this position in an exciting company.

  • You will implement robust and repeatable extraction processes to ensure application of required compliance is achieved.
  • You will run extractions and analytics processes to enable the effective execution of the customer relationship and contact management strategy.
  • You’ll maintain campaign information maps, ensuring new data is available for campaign management and existing sources has desirable quality and reliability.
  • You will provide campaigns/trigger leads to channels to support retention and advocacy objectives as well as increase upsell and cross-sell.

  • You have a strong understanding of customer analytics skills and know how to leverage data to drive improved business outcomes.
  • You’ll have a minimum 5 years’ experience in a campaign data management role.
  • Your background is Insurance, Finance, Telco or other service sectors.
  • You have proven experience in using analytical insights to provide accurate advice to senior stakeholders and influence decision making.
  • You must have a degree qualified in statistics, marketing, business, mathematics, computer science or similar.
  • You have previous experience of contact/response management systems (working knowledge of SAS solutions preferable).
  • You’re experienced in working with large customer data warehouses.
  • You have experience programming in statistical/query software packages (SAS/SQL preferred).