Casual Housekeeping Room Attendants – voco Kirkton Park Hunter Valley
**Job Number** EMEAA18364
**Hotel Brand: voco**
Europe, Middle East, Asia & Africa – Australia – New South Wales – Pokolbin
If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it. Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back.Our guests are by and large pretty unstuffy and laid-back. Whilst they might not be looking for us to hang on their every word, they do want us to be there when they need us to be. So, at a voco™ hotel we find the right balance. The perfect mix of thoughtful, easy-going but attentive service, that allows our guests to get on with relaxing. Atvoco™ everyone’s a host.
Your day to day
As part of our Housekeeping team, your responsibilities include maintaining the cleanliness and good order of all rooms to create a pleasant, welcoming environment for our guests and our team. In addition, you will perform cleaning and maintenance of all storage areas, public areas and employee areas to the required standard, as well as reporting any malfunctioning equipment, damaged furniture or maintenance problems. You will handle any guest queries in a courteous, professional and timely manner.
What we need from you
To be successful in this role you should have excellent personal presentation and a strong work ethic. You will be proactive, able to work under your own initiative and the drive to consistently meet our high standards in terms of cleanliness and brand pillars ensuring our guests have a comfortable stay with us. Ideally you will also have experience in a similar role.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. So whoever you are, whatever you love doing, bring “you” to voco™ hotels and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com/australia, https://www.youtube.com/watch?v=3Bu9je6lS6s, and visit www.http://careers.ihg.com
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