Claims Executive – Transport

  • Company:
    Gallagher Affinity
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:

What is the Role? The primary purpose of this role is to manage a portfolio of transport claims, including but not limited to motor, heavy motor and mobile plant, from end to end for designated region’s in accordance with policy conditions and departmental service standards.

  • Advising clients, brokers and account management staff on all claims matters 
  • Liaise with Clients and insurance on daily enquiries 
  • Claims Assessment – interpret policy wording and review of circumstances 
  • Progress Claims – advocating for repairs and claims payment 
  • Asses and investigate non straightforward claims 
  • Negotiations with clients on information on non-straightforward claims 
  • Produce and follow up on claims correspondence 
  • Liaise with Claims Team Leader in providing clients, brokers with structured solutions to their claims management issues 
  • Review complex claims cases, asses service provided and acceptability of estimates 
  • Assisting other staff on claims 
  • General administration as required 
  • Total Loss negotiation
  • What we are looking for?

  • Motor and/or Heavy Motor claims experienced preferred
  • Client servicing experience including front line client facing interactions 
  • An understanding of business acumen and the connection with Claims and claims lodgement 
  • Knowledge of insurance products and markets for commercial / SME industry segments 
  • Strong client advocacy skills
  • Why Gallagher? Gallagher is one of Australia’s and the world’s largest insurance broking and risk management companies with over 28,000 employees globally. We pride ourselves on being a socially responsible, ethical and collaborative organisation expressed through our shared values The Gallagher Way. We are also proud to be named one of the 2019 World’s Most Ethical Companies by Ethisphere for the 8th consecutive time as well as being on the Forbes World’s Best Employers list as the only insurance brokerage. What will we offer? In joining Gallagher, you will have the support of an established team and will have additional benefits:

  • Competitive remuneration and incentive program
  • Salary Income Protection and discounted insurances
  • Salary sacrifice options including additional leave
  • Flexibility
  • Discounts to major retailers through our Gallagher Rewards scheme
  • The opportunity to enrol in the Employee Stock Purchase Plan to both invest in your future and share in the company’s growth potential.
  • How to apply? We encourage you to apply via our careers website. For further information, please contact Maria Siachico, Talent Acquisition Specialist, +61 2 9424 1734. Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.