As a Client Experience Transformation Analyst, you will use your critical thinking and comprehensive experience in analysis and problem solving to perform a range of responsibilities in support of business transformation.
You will play a key role in the co-ordination and facilitation of a range of stakeholder forums including workshops, working groups and stand-ups. Bringing together stakeholders, you will clearly document user and business requirements to inform solution design and delivery of transformation initiatives. You will also be responsible for preparing and maintaining key transformation communication channels including our visual management board, road maps, stakeholder briefings and workplace updates.
As someone with passion, curiosity and enthusiasm, you will drive change and have a strong desire to learn. You will use your experience working within projects and excellent stakeholder management skills to assist in transforming the business. You also excel in problem solving, critical thinking and communication.
What you will do:
What we’re looking for:
About Banking and Financial Services
Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.
Our commitment to Diversity and Inclusion
Macquarie understands the importance of diversity and inclusion – our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you’re capable, motivated and can deliver, we want you on our team.
We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.