client services

  • Company:
    Randstad
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    6 hours ago
  • Category:
    Customer Service

job description

Leading Australian financial institution seeking experienced client services officers to assist with new services launch and system roll out.

We are looking for enthusiastic, tech savvy and proactive candidates who have enjoy building relationships and are customer centric, who are happy to jump in and hit the ground running.

This is a temp role hiring now to commence in October.

The key responsibilities of the role include:

  • Providing proactive support to customers via the phone
  • Ensuring a positive experience for customers and acting as a brand ambassador
  • Responding to customer enquires and providing product knowledge
  • Maintaining KPI and SLA targets
  • Ensuring accurate client information is recorded