Mission: Grow engagement of our franchise members through internal communications, working across Loan Market business to develop and execute communication strategies to drive business objectives, adoption and targets. Reporting to the Head of PR & Communications, this role is responsible for social media and all internal communication messages.
As the Communications Coordinator, you will be the voice and vibe of the Loan Market Group. Youâ€™ll nail every message and know how to adapt your writing for all our communication channels including email, SMS, video, social media and in our multi-award winning platform.
The job is not for the faint of heart; youâ€™ll thrive under pressure and love juggling multiple tasks at a time to hit deadlines. In short, youâ€™ll never be bored.
Youâ€™ll be lightning-fast responding to the news cycle, keeping our social media channels vibrant and up to date. You will love taking products and tools to market, finding new ways to hype up our network but youâ€™ll also roll up your sleeves and get into the data – analysing whatâ€™s working and why.
This role is a vital part of the greater marketing team at Loan Market. You are autonomous, have big ideas and want to bring innovation to the communication space. Youâ€™ll understand how to work with multiple stakeholders and work collaboratively with our corporate team at all levels.
Your ownership will include:
Network Communications CalendarGathering and writing content/information for monthly newsletters Brief communications designs into Design StudioEnsure contributors are making deadlinesBuild campaigns through communications platform; MailChimp Manage communications calendar with managerIdeation and creation of campaignsDeliver full communications plans across all channelsReporting and insights into comms performance for future learnings Manage comms projects from start to finishAssist with editing/reviewing
Awards and rankingsAwards and rankings calendar; track and keep the team abreast of upcoming industry awards (submission opens/closes, event etc.)Develop internal flow processes to ensure engagement of awardsSource internal data for rankings and awardsLiaise directly with state directors, business owners and brokers Assist in managing freelancers Develop and build marketing collateral for winners, finalists and people who rank (social media tiles, template releases, badges, email signature, video)
Social media Create monthly social plansDaily posting and schedulingMaintain #1 engagement on LinkedIn with engaging content
Company intranet communications supportCreating and uploading contentConsistency in messaging Supporting Communications + Events Executive
BAUMeasurement and reporting of all communication and social media campaignsEstablish and maintain effective filing systems for all campaigns and resultsSupport team with administrative requests
Marketing or Communications degree equivalent
Previous experience in a similar role, ideally 2+ years agency or client-side
Knowledge and expertise executing communication campaigns across all mediums
Social media experience (reporting and engagement)
Digital marketing experience (SEO, PPC, Display and Retargeting)
Microsoft Office (Excel, Word, Powerpoint), EDM tools (e.g. Mailchimp) and or marketing automation platforms (e.g. Hubspot)
Experience analysing data and results
Ability to coordinate and manage multiple stakeholders and understand their needs
Desirable but not essential:
Experience within financial and or property sectors
Experience working in a franchise business
Who would suit this role?
Kaizen mindset (google it)
Someone positive, upbeat and will bring a professional and proactive approach to their work
A love of writing, in different tones of voice, can communicate with everyone – clearly!
High-intensity work pace – we like it fast.
Excellent time management and prioritisation skills to keep the balls in the air, with a calm demeanour and adaptability to manage the unexpected.
Nothing gets past you – exceptional attention to detail.
Driven, committed and a team player with a can-do attitude (seriously!).
Someone who can roll up their sleeves and get stuff done.
Passion for digital and new marketing techniques and technologies
Great sense of humour that shows in your writing too!
Head of PR & Communications
Freelancers and agencies when required
Communications degree or equivalent
$65,000 – $70,000 inclusive of superannuation
Team (works closely with):
Head of PR & Communications
Communications and Events Executive
Broker marketing team
Graphic designers in Australia and Manila
Corporate (works closely with):
Broker Success Team
Franchisees: brokers and advisers
Wealth Market, Home Now, Concierge, Asset Finance and Ray White teams
About Loan Market Group
The Loan Market Group was founded in 1995 by Sam White. The Group’s family of businesses include Loan Market mortgage brokerage, Wealth Market financial planning and Home Now connection services. Together, these businesses empower customers to make better financial decisions. Proudly family-owned and led, the Loan Market Group is part of the White Family Group of Companies, which includes Australiaâ€™s largest real estate group, Ray White Real Estate.
Loan Market is one of the largest and fastest-growing retail mortgage brokerages in Australasia. Today, Loan Market works with a panel of 62 lenders and supports a network of over 1,500 advisers across Australia and New Zealand.
Wealth Market financial planning provides smart finance solutions for everyday Australians. Launched in March 2017, advisors work in partnership with the Loan Market network to deliver a full-service experience for clients across Australia.
Home Now is an online comparison tool and utility connection service, enabling customers to compare the costs of, and connect to, a range of domestic utility and service providers.
Why work for us
At Loan Market Group, we’re not a conventional company with a lot of rules and hierarchy, and we donâ€™t intend to become one. With 650 brokers in our network and hundreds of corporate team members – we’re a big company with a start-up attitude. Our success is based on hiring outstanding people and accepting nothing less than being the best at what we do. Our people describe the atmosphere at Loan Market as open, passionate and results-oriented. The fact that our business grows significantly each year drives us as we are part of something special and the opportunities are endless.
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