This Federal Government organisation is a semi-independent agency established to improve the quality and safety of NDIS supports and services. They work with NDIS participants, service providers, workers and the community to implement a new nationally consistent approach so that across Australia participants can access services and supports that promote choice, control and dignity. They are currently seeking suitable applicants for several Complaints and Reportable Incidents Officers. The Positions are for 6 months (with a possible extension of up to 6 months based on performance).
The successful Complaints and Reportable Incidents Officer will utilise their regulatory expertise in a compliance and analytically focused role, tapping strong customer service focus and excellent communication skills to
You will possess experience in developing productive working relationships with a range of stakeholders to facilitate the work of the reportable incidents handling function and manage and resolve a caseload of complaints about the provision of supports and services by NDIS providers, including assessing moderately complex complaints and contributing to complaints handling activities, including conciliations.
What’s on Offer?
To submit your application, please click on the “ Apply Now” button or for more information please reach out to Danielle Heath in the Aston Carter Brisbane Office for more information on 07 3205 7444