Construction Relationship Manager

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:
    Customer Service

As GHD’s advocate for Key Clients, Relationship Managers (RMs) are at the heart of delivering our client strategy. This newly created opportunity will see you acting as the client’s voice influencing our internal teams to continuously improve the quality of the client relationship, experiences and delivery to achieve high valued partnerships and support revenue and profitability targets.

As Constructor RM – Australia , you will report to the Market Development Leader – Australia and work in alignment with the Australian Market Leaders while being supported with budget and resources to achieve client goals and client experience excellence in the construction portfolio.

This position can be based in any of our capital city offices .

The key focus areas of the role will include:

  • Delivering results/ exceeding client expectations & experiences – work strategically to execute a client-led business & engagement plan utilising the tools available within the GHD Australian Key Client program.
  • Entrepreneurial & commercial thinking – innovative approach to understanding the effect of external market/ internal trends on the Australian constructor market.
  • Relationship building & networking – build upon significant relationships with your wide, effective network of leaders in the Australian Constructor market.
  • Persuading & influencing – lead the client experience, ensuring GHD is well positioned in this market.
  • Leadership – at a national level in our approach to constructors, including all BD activities.
  • Strategic activities – play a leadership role & contribute to GHD’s short & long term profitability.
  • We are looking for:

  • Demonstrated experience backed by a strong reputation in the Australian construction industry with an established network of key contractor clients, especially in relation to complex major projects (which have translated into the winning & execution of projects enhancing market growth).
  • Proven ability to navigate and build long term commercial relationships.
  • Prior experience operating in a senior function leading the tendering, winning and delivery of major projects.
  • First-hand experience operating in a matrixed consulting environment (engineering, professional services or similar).
  • Strong business & commercial acumen
  • Tertiary qualifications in a relevant discipline, post graduate qualifications / MBA advantageous.
  • Knowledge of relevant Australian standards and industry guidelines.
  • Our commitment to you

    Fostering gender balance, diversity and acceptance of flexible working is central to the way GHD does business. We offer a professional, friendly and inclusive culture based on our core values of Safety, Teamwork, Respect and Integrity.

    In addition to a competitive salary, GHD provides attractive career options including professional development via our GHD Business School, additional leave, and family-friendly flexible work arrangements.

    Why GHD?

    Be a part of a high functioning team, where everything we do is inspired by a level of passion and professional pride that comes from being employee owned. This ownership is what sets us apart and means our people enjoy an unrivalled amount of autonomy in their roles. It helps drive our passion and accountability in how we serve our clients, deliver projects, and pursue new opportunities.

    So, do you have what it takes: passion, collaboration, imagination and values that match our own?

    About GHD

    As one of the world’s leading professional services companies, GHD delivers iconic projects that shape our landscapes, support our communities and set the path of our collective future. To do this, we actively seek and nurture the very best people in their respective fields to join our team of over 10,000 professionals operating in the markets of water, energy and resources, environment, property and buildings, and transportation.

    In return, we offer remarkable career shaping opportunities to extend your skills and gain global experience.