The role of the Cultural Visits Coordinator is to lead, coordinate, arrange and supervise visits to young people in detention by families, significant others, peers, legal representatives, Youth Justice, Child Safety, court video links, family video links, youth justice conferences and relevant stakeholders in a manner that maximises contact between young people and those outside of the centre.
This position has a particular focus on strengthening cultural and community links through visiting families and supporting cultural safety.
– For this position it is a genuine occupational requirement that it be filled by an Aboriginal or Torres Strait Islander person as permitted and arguable under Sections 25,104 and 105 of the Queensland Anit-Discrimination Act 1991.
-In liaison with Caseworkers, Unit Managers and other direct care staff and in conjunction with the Operations team develop an approved visitors list for each young person accommodated in the centre, in order to maximise reintegration opportunities, contact with their communities, and to normalise the living experience of young people with a particular emphasis on supporting cultural safety.
– Implement a cultural visits program that is client focused, culturally appropriate and readily accessible to support the wellbeing of young people in detention. Activities will aim to build and/or maintain young people’s connection to community, family and culture to strengthen positive reintegration outcomes.
– Ensure cultural sensitivity and respectful engagement occurs to support a positive visitor experience for both families and clients, and continually identify improvement and review policies to support a holistic cultural approach that complies with the centre’s visits policy including restricted items and dress code.
– Ensure all court video links are facilitated in a timely manner in consultation with caseworkers and legal representatives with cultural support as required.
– Coordinate special or emergent visits for young people to support cultural care which includes arranging the travel and/or accommodation assistance of visitors. Ensure high standards of safety and security practices are maintained during the visits program by conducting the relevant checks of visitors are regularly undertaken and align to the centres operational procedures.
– As part of a multidisciplinary team, attend relevant meetings that strengthen the cultural visits program including maintaining effective communication and documentation of visit outcomes with the Caseworker Team, Unit Managers Accommodation, Operations Manager, the Deputy Director Youth Detention Centre, and other relevant parties.
– Maintain a high level of awareness of the dynamics between young people and their peers.
– Develop, implement and maintain procedures for the supervision and direct care of young people during visits that provide for a secure, safe and positive environment for young people whilst encouraging maximum community involvement in detention processes. Liaise with the Operations team as required to put into place any special visits arrangements which may be required for security or other reasons.
– Assist in the development and testing of contingency plans and procedures to ensure that the centre’s response to incidents is timely, effective and appropriate and monitor and maintain the functionality of visits’ security and communication equipment as required.
– Participate and contribute to the implementation of the detention centre’s operational plans, thereby actively participating and contributing to the good governance objectives of the directorate and department.
– Develop systems to ensure accurate data entry in DCOIS and up-to-date records pertaining to the visits programs are maintained and enable the production of reports and recommendations to centre management to ensure the day to day operations are meeting strategic and operational requirements.
– Monitor, assess and provide feedback on the performance and activities of Youth Workers and provide on-the-job mentoring and coaching where appropriate.
Applications to remain current for twelve months
Job Ad Reference – QLD/360677/20
Closing Date – Thursday 21 January 2021