Customer Administrative Officers are often the first point of contact for customers, either by phone or in person, and provide high level customer service, and referral to appropriate services. We are looking for employees who are interested in people, employees who understand that our customers need our help and employees who are willing to provide that help to the highest professional standards.
About the Role
This position operates within the Customer Experience and Delivery (CED) Program, which delivers deceased estate and trust administration, including administering the financial affairs of clients who have a decision-making disability. This role is primarily involved in providing administrative support to staff of the Program. You may also have the opportunity to undertake the administration of the financial affairs of trust clients, clients with a decision making impairment and minors and assist in finalising the financial affairs of deceased persons at a low level of complexity.
To be successful in this role it is highly desirable that you demonstrate the following knowledge, skills and experience:
How to apply
To enable the panel to assess your merit, your application should include:
In return, the successful candidate will have access to the following: