Customer Service and Sales Representative

  • Company:
    TTEC
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Sales

We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Program Sales Specialist with TTEC in Sydney, NSW.

Accepting digital applications for your protection and the protection of our employees: Apply onlineor call 1.866.796.5485 to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. 

What you’ll be doing:

As a Program Sales Specialist, you’ll provide support to sellers through strategies that promote growth, optimization of inventory, and increase sales. You’ll also be maintaining relationships with eBay Category managers, sales leads, and other strategic internal customers

Key tasks include:

  • Prepare and deliver on-boarding presentations explaining eBay’s on-boarding requirements to our most strategic sellers.
  • Prepare large sellers to adjust business and customer service processes for optimal integration to eBay.
  • Collaborate with multiple teams to understand seller requirements and provide onboarding support.
  • Collect info and data that supports migration to new features
  • Monitor overall Seller performance to ensure successful seller experience.
  • Why you? What you bring:

  • GCX experience
  • Minimum 1-year experience in an acquisition, sales or retention role or
  • Minimum 1-year customer service experience
  • Understanding of e-commerce and the e-commerce market
  • Experience in working in an outbound call environment
  • Self-starter who is willing to work autonomously to meet goals
  • Strong organizational skills to meet deadlines
  • Ability to communicate with stakeholders at all levels of management.
  • Strong verbal and written communication skills
  • As a TTEC Program Sales Specialist, you’ll enjoy:

  • Fun, talented and witty teammates 
  • Knowledgeable, supportive, and present leadership
  • Family-friendly environment
  • Career-growth and lots of learning opportunities for aspiring minds
  • Community-minded organization
  • Competitive base salary plus incentives