Customer Service Officer

  • Company:
    Heritage Bank
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:
    Customer Service
  • Part time position, 46.25 hours per fortnight
  • $27.36 per hour + superannuation + leave loading
  • Helping members is our business
  • Fulltime for first 6 to 7 weeks
    Our retail network has a culture that thrives on helping our members achieve their financial goals. We are committed to building relationships and identifying every opportunity to match our services and products to support their goals and needs.
    Working with Heritage Bank as a  Part time Customer Service Officer  will see you working on the front counter in our Hervey Bay Branch , where you will be responsible for ensuring our customers have access to the best possible financial outcomes Heritage can provide.

    What we do 
    Because our members are our ‘business’ we need to ensure that with each interaction, whether on the phone or on the counter, you continually provide real solutions and relevant outcomes through open discussions about Heritage products and services. Proactively initiating these conversations assist our members in achieving their personal financial goals.

    Is this position for you? 
    Here at Heritage we are looking for customer experience professionals, who are driven daily by achieving positive customer outcomes. You must be a confident communicator, with a passion for people.

    Part time roster is follows:
    Week 1: Monday, Tuesday, Thursday, Friday 10.30am to 3pm; Wednesday 11.45am to 4.45pm
    Week 2: Monday,Tuesday, Friday; 10.30am to 3pm; Wednesday, 11.45am to 4.45pm: Thursday 10.15am to 3pm

    You would be required to work full time for the initial 6 to 7 week training period.

    What’s in it for you? 
    You will have access to nationally award winning employee benefits and unique learning and development support and accessibility, through our Registered Training Organisation status. Stability, career opportunities and recognition programs are just some of the ways that we appreciate ‘Our People’.

    Sound like a team you’d like be a part of? 

    Apply now, and be part of something great!

    Applications close 6pm, Friday 25 September 2020.