Customer Service Officer

  • Company:
    ANC
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    5 hours ago
  • Category:
    Customer Service

Customer Service: 
ANC supports many of Australia’s largest companies with their national logistics and transport needs. With a national network and a commitment to outstanding customer service, we are big enough to be trusted by Australia’s largest companies but small enough to care for our people.
As our business continues to go from strength to strength we are looking for exceptional Customer Service Professionals to join our team in brand new office in Bella Vista

The Role:
Answering inbound calls
Administration duties as required
Administration support to the Allocation Team
Ensure clients are contacted in a timely manner to relay information regarding delays as per companies agreed schedules
Monitor Drivers on time performance, reporting any pending failures to the Allocator and refer major breaches to the Operations Manager

What you need:
Previous Customer Service experience required preferably in transport
Must be available weekdays and weekends, earliest 6.30am latest 8.00pm
Sound MS Office skills and exposure to FMS would be an advantage
Great time management skills
Above average communication skills
Attractive remuneration offered to the successful candidate dependent on your experience and capabilities.

Interested in joining our fabulous team, please apply now.
Please note only short listed candidates will be contacted.

No agencies please