Customer Service Representative- FMCG

  • Company:
    Page Personnel
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    23 hours ago
  • Category:
    Customer Service

Hornsby Temporary

Bullet points

  • Leading FMCG Company

  • Immediately Available

  • About Our Client

    Our client is a market leading Food and Beverage company, with a passion for delivering an exceptional customer experience. They pride themselves on their excellent quality of products and constantly expanding their portfolio of goods.

    Job Description

    Key responsibilities include, but aren’t limited to:

  • Sales support to customers through phone, email and social media channels
  • Articulate product/service knowledge to effectively resolve issues
  • Resolve customer complaints in a professional manner
  • Creating and maintaining rapport through updating and preserving Clients information in the database
  • Processing orders using SAP
  • The Successful Applicant

    The successful candidate will possess the following:

  • Longevity (2+ Years) in a similar role within a renowned FMCG company
  • Seamless customer service and communication skills
  • Troubleshooting experience
  • Ability to provide clear technical direction
  • Proficient in Salesforce or CRM
  • Proficient in SAP
  • What’s on Offer

  • Modern offices, close to public transport
  • Immediate Start
  • Working Holiday Visas welcomed