Dynamics Technical Consultant

  • Company:
    Capgemini
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    6 hours ago
  • Category:
    Consulting

Let’s talk about the team:As a CRM Solution Development Consultant, you will utilise your in-depth technical knowledge of the Dynamics 365 Customer Engagement (CE) and Power Platform to solve complex business problemsYou are also seen as a technology expert within the CRM and Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events.Opportunities in various locations: Sydney, Canberra and SydneyLet’s talk about the role and responsibilities: As a D365 expert you will Contribute to the technical design and solution development across all phases of projects (e.g. Plan, Analyse, Design, Build and Test)Leverage technical expertise to advise clients and implement CRM & D365 solutionsPerform code reviews of work done by other team membersLiaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issuesPartner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution deliveryAssist in pre-sales activities and planning as required Let’s talk about your qualifications and experience: You have experience working with clients to solve business-critical problems for some of the top companies and government institutions in Australia.You have 3+ years of experience in configuring and customising Dynamics CRM and Dynamics 365 applications, is a fast learner, self-starter, and creative thinker.You are passionate about software and its potential to move organisations forward through innovation. Your technical skills include: Understanding of common Industry standard business practices supported by Dynamics 365.Extensive Experience in Dynamics 365, Power Platform (PowerApps Component Framework, Portal, Canvas and Model-Driven Apps, Power Automate) and Common Data Service.Experience with configuration and customisation of Dynamics 365 (Plugins, JavaScript, Logic Apps, Azure Functions), Web API, WebServices and data migration with KingswaySoft components.Azure DevOps with Dynamics 365.Experience in or exposure to Field Services and/or Project Operations. Any implementation experience is highly desirable.Exposure to Azure Cognitive Services, Data Factory, and RPA and Integration with Dynamics 365.Experience in a Platform as a Service (PaaS) environments, SQL Server, HTML, C#, .NET.A solid understanding of relational database concepts.Experience working in both Agile and Waterfall delivery models.Business Process Modelling using Business Process Flows in D365.Formulating and Configuring for Data Quality through D365 Business Rules. Your non-technical skills include: Client management skills and the ability to work with customers to develop and manage outcomes.Consulting experience working with external clients.Experience working with distributed teams on CRM technology implementation and maintenance projects.Excellent interpersonal, presentation and communication skills. Preferred Certifications:Any of the following certifications are highly desirable. MB-901: Microsoft Certified: Dynamics 365 FundamentalsMB-400: Microsoft Power Apps + Dynamics 365 Developer AssociateMB-210: Dynamics 365 Sales Functional Consultant AssociateMB-230: Dynamics 365 Customer Service Functional Consultant AssociateMB-240: Dynamics 365 Field Service Functional Consultant AssociateAZ-900: Microsoft Azure Fundamentals