Employer Account Manager

  • Company:
    Ability Options
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    5 days ago
  • Category:
    Sales

Who are we?

Ability Options is a stand out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW, each year we support over 12,500 jobseekers including parents, Indigenous communities, school leavers and people with disability to prepare for, gain and maintain employment.

Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.


The Role

Working with new and established employer networks in the Western Sydney/M5 Corridor area, you will be supporting a diverse range of employers to build high value partnerships that offer people in our communities the opportunity to secure employment and achieve their employment aspirations.

As an Employer Account Manager you will be actively sourcing and developing productive employer accounts that offer opportunity to our jobseekers and high-value solutions to business. You will do this by selecting and developing great talent, offering creative incentives and implementing excellent support processes to ensure a quality outcome for all stakeholders.

You will advocate on the behalf of others by providing training and advice to employers and organisations around offering and maintaining inclusive recruitment practices and productive workplaces for all people, including those whom are socially and culturally diverse and People with disability or health conditions.

About You

You will be passionate about enhancing customer experience and motivated to succeed with a proven track record in meeting KPIs, building relationships and displaying a resilient can do attitude.

To succeed in this role you will need to be able to demonstrate:

  • Your proven track record in meeting KPIs in a sales driven industry or employment services industry
  • Your capability of meeting performance targets and aptitude to think on your feet
  • Your proven ability to problem solve effectively and showcase excellent time management skills
  • A commitment to owning the quality process to ensure service excellence to all stakeholders.
  • Your knowledge of the local labour market and employment opportunities
  • Your excellent administration skills and ability to maintain thorough case notes
  • Your excellent communication skills to be able to promote job seekers to local employers and to seek future employment opportunities
  • Essential Criteria

  • Minimum of 2 years’ experience in customer-focused roles
  • Experience in sales-focused, KPI-driven roles
  • Experience working with in Employment or Human services sector highly regarded
  • Working With Children Check
  • Ability to undergo a satisfactory National Criminal History Check
  • Why Work for Us?

    When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.

    In return for your skills and experience you will receive a competitive remuneration package, access to Fitness passport, a rewards and recognition program, flexible work arrangement and the ability to significantly increase your take home pay with not-for profit salary packaging.