JOB DESCRIPTION A Food & Beverage Attendant at DoubleTree by Hilton Perth Waterfront will work to ensure exceptional guest experiences within our outlets and across service periods. We have opportunities, on a full-time basis, to work in or across the restaurant, bar, banqueting and in-room dining. Reporting to the Food & Beverage Manager, key responsibilities of this role include: Warmly welcome guests to food & beverage outlets, greet and tend to each guest with a smile; Take orders, provide service, action requests or answer guest questions promptly and professionally; Understand menu content, any menu changes, and promotional activities; Maintain cleanliness and preparation within your area; Manage the proper settlement of all customer accounts within our POS system; Undertake basic beverage preparation, assist with event set-up or break-down, or act as a barista or bartender as directed. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer service environment; Ability to work varying shifts including nights, mornings, weekdays, weekends and public holidays; Hold a nationally recognised Responsible Service of Alcohol qualification; An ability to be observant and attentive with guests; A high level of personal grooming and presentation; Excellent communication skills, with a strong focus on guest satisfaction; Completed AHA COVID-19 Hygiene Course; Availability for an immediate start and to work shifts including nights, weekends and public holidays; Hold unrestricted Australian Working Rights. DoubleTree by Hilton prides itself on the little details that have a big impact. That’s why our team members around the world strive every day to bring each guest the special comforts and acts of kindness that are unique to the brand – starting with our signature warm DoubleTree cookie welcome. The DoubleTree by Hilton unique Brand Hospitality of CARE (Create A Rewarding Experience) is a primary reason we have been consistently recognised for our commitment to building a culture of service. As part of our team, you can expect to receive: competitive industry wages, exclusive food & beverage and accommodation discounts, career development planning and opportunities, and an investment in your well being to include flexible working arrangements that support you in making space for what matters most.