Front Office Manager

  • Company:
    Ovolo Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Administration

Are you just like everyone else? Or do you STAND OUT?

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be. Something special is going on here – this is your opportunity to be part of it!

Located in Sydney’s inner-city suburb of Darling Harbour, Ovolo 1888 Darling Harbour is a heritage listed 90 bedroom Lifestyle hotel, eatery and bar that combines a little of Sydney’s old world charm with a lot of contemporary funky design & modern-day comfort.

We are currently ranked in the Number 3 Hotel in Sydney on TripAdvisor and we’re smashing goals, winning awards, creating raving fans and about embark on a brand new culinary adventure. 

Ovolo Hotels is growing and looking for people to grow with us. This role is a critical part of the Hotel Leadership team with bags of development opportunities.

 

Who you are…

  • A seasoned FOM with solid 2-3 years at FOM level in a Hotel environment
  • Demonstrate ability to drive Customer Service Programs and achieve desired results
  • An inspirational and people person who is a  leaded, mentor, support to your team that you manage 
  • Hands on and give assistance to the F&B team where required
  • A stickler for attention to detail, the little things count!
  • Comfortable running your P&L, rostering and all things PMS
  • You understand the Guest Experience and delivering the best in class guest journeys
  • Excel at getting great feedback via online reviews and a whizz when it comes to all things social media 
  • Full of energy and enthusiasm, with a strong determination to succeed as a team

 

What you’ll do….

  • Energize, motivate, train, develop, lead your Team in all things Front Office
  • Lead from the front and loves to be guest facing
  • Coach, develop and empower teams
  • Know how to make someone feel special? Deliver that service from the heart that can only come from Moi !
  • Happy to roll your sleeves up and get dirty? Do you do whatever it takes? That is the attitude we are calling for!
  • Good at Chess? You have 90 ooms to play with
  • No such thing as pressure? Cool as a cucumber
  • Create, inspire, initiate. You have the freedom to do so

 

What you’ll get…..

We’re fast-paced, wild trend-setters and are on the hunt for more to join our growing team. This is a leadership role that will give room and scope to develop your career with a growing, unique company. So if you’ve got the background and leadership whiz we are looking for……get in touch!