General Manager, Services – North Queensland

  • Company:
    TROOCOO Pty Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:

We’re looking for a candidate to fill this position in an exciting company.

  • Provide effective leadership, support and guidance to your teams, consistent with the Vision, Values, Purpose and Strategic Directions of company.
  • Effectively model the organisational structure and work together with all Senior Leaders to deliver collaborative leadership across the organisation, to achieve customer and business outcomes.
  • Effectively implement and communicate company ’s Strategic Directions and business strategies.
  • Provide strong leadership and direction within the organisation and externally across industry, government and community stakeholders.
  • Work effectively with Chief Executive Officer overseeing your area of operation and with the Executive Leadership Team
  • High level management of company service operations – including exercising relevant service delivery and financial delegations – in partnership with Regional Leaders and their teams.
  • Provide overall responsibility for the financial, quality and workforce performance of company ’s service regions and ensure compliance with legislation and regulatory bodies.
  • Own accountability for the overall sustainability of the organisation, leading strategies for growth, and ensuring alignment of structure, systems and operations to deliver strategy.
  • Direct the organisation’s governance towards fulfilment of statutory and legislative requirements, quality standards, and achievement of ethical customer outcomes across operations.
  • Create a culture of change and innovation to enable continuous growth and improvement.
  • Lead the organisation’s services and operations to move in the right direction to achieve each business unit’s functions and business goals.
  • Foster a workplace and service culture that promotes ethical practices, strong customer focus, open and honest transparent communication and encourages individual integrity;

  • To be considered for the position, you will be a strong people leader who demonstrates extensive experience and record of achievements at an executive level across the Human Services industry sectors. You will have solid leadership and emotional intelligence skills with demonstrated ability to develop and deliver the services strategy through a complex customer-oriented environment through strong transformational leadership, analytical and strategic thinking.
  • Your operational and strategic capability and experience as a senior leader are underpinned by your ability to model the organisations values therefore ensuring that you assist company to fulfil its vision and core values. It is essential that you demonstrate superior presentation and communication skills.
  • Demonstrate integrity in all dealings; be honest and open; listen to and consider stakeholder views; demonstrate empathy; and act in a way that reflects the culture and values of the organisation.
  • Exceptional stakeholder relationship skills will be critical for this role as you will need to develop and foster essential networks and partnerships necessary to achieve organisational objectives through periods of growth and change.
  • Ability to identify opportunities for change and lead improvement initiatives along with a strong financial, governance and risk compliance skill will be needed for this leadership position.