Human Centred Design & Innovation – Senior Consultant & Manager

  • Company:
    KPMG Australia
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    13 hours ago
  • Category:

We’re looking for a candidate to fill this position in an exciting company in The Consulting Sector. 

  • Provide clients with strategic, financial and commercial advice, including insights and recommendations enabled by Customer Experience and Innovation methodologies such as Design Thinking and Human Centred Design, structured thinking and other technical knowledge
  • Manage end-to-end preparation and delivery of regulatory and legislative information and artefact requests, which includes co-ordination and project management of multiple internal and external stakeholders.
  • Manage client deliverables and expectations, including drafting client reports and presentations, as well as developing and building relationships.

  • Strong interest in customer research and insight, customer and citizen experience, human-centred design, innovation, new product development customer measurement, and development of customer centric and innovative cultures.
  • Highly developed written and verbal communication particularly when communicating on an engagement to a wide range of stakeholders up to and including senior executive level.
  • Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems.
  • Ability to juggle competing demands and work in a dynamic environment.
  • Ability to attract, grow and retain a team.
  • Appropriate tertiary qualification/s are desirable.
  • Experience at a Management Consultancy firm in a similar capacity is highly desirable.