What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business.. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.. What this opportunity involves:. JLL’s IT Division provides access to information technology (IT) services for all business units across JLL Australia. Located in our Sydney head office, this IT Service Specialist will provide a range of hands on and remote desk side IT Services. The position is a highly customer focused role and will be required to manage priorities, resolve issues and ensure that IT runs smoothly in each office.. A snapshot of the role:. Assist in developing desktop and infrastructure servcies, incident and problem resolution activities. Work with JLL service providers and vendors to ensure end to end delivery of services to JLL staff. Assist JLL staff in accessing and effectively utilising TDIM services and equipment.. Participating in exciting IT projects. Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:. You will have IT related qualifications and experience in a similar role, in a Microsoft Desktop environment (Property industry experience will also be highly favourable). You are able to quickly obtain an in-depth understanding of IT support processes and hold solid analytical and communication skills with a high attention to detail. In addition, you will have superior customer service skills and be able to build strong working relationships with a diverse client base. You will need to be an effective team player and be comfortable working in a corporate work environment. It is essential that you are capable of working and providing a high-level of output under challenging operational conditions.. On occasion, the nature of this position will mean that hours will not necessarily be standard office hours. From time to time as incidents or planned outages occur, it may be necessary to conduct out of hours testing to ensure service to the end users. This will typically be planned, but the nature of IT is such that when incidents occur, it is expected that the IT team will be in a position to respond and support the business.. What you can expect from us:. You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you…. JLL is committed to developing and maintaining a diverse workforce. We encourage Aboriginal and Torres Strait Islanders applications and enquiries.. Apply today, quoting job reference number AMREQ111028. JLL Privacy Notice. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.. For additional details please see our career site pages for each country.. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.. Get alerts to jobs like this, to your inbox.. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you.