Lead Technical Support Specialist

  • Company:
    Baker Hughes
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    20 hours ago
  • Category:

**Role Summary/Purpose**

This role requires a high level
of self-motivation to work for the WBI Operations team supporting operations
and providing the primary focal point for customers as required. Field
experience and 6 years specializing in Wellbore Intervention is a minimum

**Essential Responsibilities**

+ Provides highlevel of support to the customer on all Wellbore Intervention activities.

+ Act as primaryfocal point for required contracts in the event of any operational issues orrequirements.

+ Under minimalsupervision utilizes product line and application knowledge in businessprocesses such as job package preparation and providing technical support, jobdesign and problem solving, sales, invoicing.

+ Appliesknowledge of the well environment and the features and benefits of products andservices in the Wellbore Intervention Product Group to develop the bestsolution for the customer’s application.

+ Monitorsproduct performance and conducts root cause analysis on all assignednon-conformance issues.

+ Mentor entrylevel field engineers and share operational experience


+ Minimum 6years of industry experience in Wellbore Intervention

+ BachelorDegree (Engineering Discipline)

**Desired Characteristics**

+ Havingmultiple Wellbore Intervention activity experience (Fishing, Casing Exits, Plugand Abandon, etc)

+ Self-drivenwith high operational ownership.

+ Problemsolving skills


Jandakot, Australia

This is your opportunity to learn more, do more, live
the career you have imagined and be part of a truly diverse organization

Baker Hughes is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national
or ethnic origin, sex, sexual orientation, gender identity or expression, age,
disability, protected veteran status or other characteristics protected by law.
Learn more at https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

_Peopleare a key part of our success and how we do business hence we invest in our64,000 employees in over 120 countries. Fostering a diverse and inclusiveworkforce is not just the right thing to do, but critical to achieving acompetitive advantage._

**Job:** _Services_

**Title:** _Lead Technical Support Specialist_

**Location:** _Australia-Western Australia-JANDAKOT_

**Requisition ID:** _1933420_