Leader – Workers Compensation Claims

  • Company:
    Suncorp Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    14 hours ago
  • Category:

Key responsibilities


  • Drive performance of the team that delivers team results against the business strategy and financial targets
  • Motivate, develop, empower and engage team members to drive results and create a high performing team.
  • Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives are met.
  • Collaborate with Technical Advisor, Return to Work Specialist and Injury Management Advisor to identify and implement development opportunities for team members.
  • Analyse data and reports to identify trends performance improvement.
  • Actively participate in continuous improvement projects
  • Identify opportunities to improve systems, processes and claims management strategies.
  • Develop strong relationships with peers to drive department culture and engagement initiatives.
  • Build, enhance and maintain quality relationships with all internal and external customers and key stakeholders
  • Required qualifications/experience:

  • Minimum of three experience in workers’ compensation claims management, personal injury claims or an associated field
  • Experience leading a team of people or demonstrated ability to lead, engage and motivate others
  • Demonstrated business acumen including the ability to understand data, identify area of opportunity and deliver to business targets
  • Solid stakeholder management experience with the ability to manage expectations and balance the needs of multiple parties
  • Our Benefits

  • Highly competitive salary and generous bonus structure
  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on work-life balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Years of Service Recognition)
  • At GIO We’ve been helping customers navigate life’s uncertainties since 1927. Our network brings together financial services and products with brands like GIO, Suncorp, AAMI, APIA, Shannons and Bingle in one place. Working for GIO, you’ll be part of the Suncorp Network – one of Australia and New Zealand’s biggest and most trusted names in insurance. Satisfy your career goals and enjoy the benefits of working for a large organisation that aspires you to be better and values your contribution.

    Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

  • Best Insurance Company in Corporate Social Responsibility (2018)
  • Employer of Choice for Gender Equality for sixth consecutive year (2014 – 2019)
  • Money magazine’s Bank of the Year and Business Bank for second consecutive year (2018 – 2019)
  • General Insurance Product Innovation of the Year (2018)
  • NIBA General Insurer of the Year – Large General Insurer (2019)
  • If this opportunity sounds like the challenge you have been looking for please apply online today.

    At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.

    Advertised: 09 Sep 2020 AUS Eastern Standard Time
    Applications close: 25 Sep 2020 AUS Eastern Standard Time

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