Licensing Support Officer

  • Company:
    North Metropolitan TAFE
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:

Company Information Description

Are you a team player who can provide quality customer service?

The position

In this role you will be working with a dynamic team to provide general support and assist with the provision of information to people who are applying for various licenses, renewals, registrations, permits and security cards.

As Licensing Support Officer, you are responsible for providing high quality customer service to deliver accurate information to customers, as well as using a range of information technology to record, update and maintain records within registers and databases.

We are looking for someone with strong interpersonal and communication skills, with a willingness and eagerness to continue to learn and develop.

This position is located in Cannington (however, may be required to work at other sites as required).

  Role requirements:

  • Ability to work under direct supervision to meet timelines and priorities.
  • Be able to identify problems with written documentation and to find solutions for customers.
  • Have proven computer skills including a working knowledge of databases, spreadsheets and word processing.
  • For further job specific information please find attached a copy of the job description form or contact Zerina Detanac, Senior Licensing Coordinator on (08) 6251 2518.

    Please note that completion of a National Police Clearance and pre-employment Conflict of Interest declaration will also form part of the selection process.

    What makes DMIRS a great place to work?

    DMIRS offers a supportive, diverse and innovative environment, with great benefits, including;

  • Great work/life balance through flexible working arrangements and leave options.
  • Opportunities for professional development.
  • An award-winning Health and Wellbeing program, including access to an affordable on site gym.
  • Salary packaging options.
  • DMIRS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with disability, youth and other diversity groups. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.

    To learn more about the Department and what we have to offer, please visit our website.