Medical Receptionist

  • Company:
    I-MED
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 days ago
  • Category:
    Administration

Job Description

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time. Our clinic in Castle Hill is currently seeking an experienced Medical Receptionist/Contact Centre Agent to join the team. The role is a part time, permanent position working 22.8 hours per week, Monday to Friday with rotating 7.6 hour shifts between the core hours of 7.30am and 5.30pm. Reporting to the Office Manager, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers. Working for I-MED offers you:

  • A collaborative and professional working environment 
  • Competitive remuneration package with flexible work options
  • Opportunities for career advancement with I-MED’s continued growth and expansion
  • Commitment to your health and well-being, including access to employee assistance program
  • A range of employee benefits, such as paid parental leave and discounted health insurance 
  • An innovative, respectful and welcoming clinic environment united in the pursuit of excellence
  • Key accountabilities include:

  • Driving the delivery of high quality reception services
  • Providing excellent customer service and patient care
  • Developing and maintaining strong working relationships with patients, referrers, staff and managers
  • Key selection criteria:

  • Previous medical receptionist experience (highly desirable)
  • Strong customer service skills and experience
  • Ability to manage high volume, inbound calls, often handling complex enquiries
  • Demonstrated initiative and willingness to learn
  • Excellent interpersonal and communication skills
  • Ability to work autonomously and in a team environment
  • Confident computer skills
  • If you’re looking for the next step in your career and are passionate about the delivery of excellence within healthcare services, we encourage you to apply today. Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.