At HRS “We love to make it happen”
: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.
We are looking for a Sydney-based National Key Account Manager Chains for Australasia (m/f/d) to change the world of business travel with us! Your task will be to lead programs for our Australasia hotel chain partners, and turn our customer´s trust in customer´s success.
Manage strategic relationships as well as day-to-day operations with regional and local hotel chains across the Australasia region; activities include project planning, steering internal stakeholders and escalation management
Own supplier/partner relationship and continuously identify monetization opportunities; prepare business cases and sales pitches
Co-ordinate and combine internal expert teams for issue resolution and enhancement of partnership
Act as the key chain contact, ensuring regional and local alignment and creating transparency, e.g. by maintaining information in the Customer-Relationship-Management (CRM) and tracking monetization progress
Take Project Management Office (PMO) responsibilities and be in charge for regular performance reviews to showcase achievements, Key Performance Indicators (KPI) and next steps
Regularly align with local HRS market leadership to ensure smooth operations globally (e.g. Southeast Asia chain operating in EMEA countries)
Closely align with our colleagues from Chain Steering to drive profitability and reach business goals
Master degree in business studies or similar
Several years of consulting or account management experience in SaaS industry, Consulting or Professional Services having served global enterprises (a knowledge of B2B travel tech industry is a plus, but not necessary)
Experience in building a long-lasting senior stakeholder network within the customers organization on a global scale
Excellent project management skills as well as outstanding numerical and analytical understanding
Ability to analyze data and derive pro-actively strategic initiatives out of them aimed at achieving customer success
Strong business acumen and good negotiation skills, always aiming for win-win collaborative deals
You enjoy high performance and fast changing environments. You possess a high degree of self-motivation, pro-activeness, forward thinking and assertiveness in order to manage customer expectations as well as driving internal collaboration
The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.