FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.
The Role – Network Engineer X 3
The role of the FTTx Network Engineer is responsible for the Capacity and Network Performance of the FTTx suite of technologies and will focus on technically escalate incidents from the first and second tier support centres within our client or its partners adhering to Service Levels from a response and restore objective in alignment with the Wholesale Broadband agreement (WBA).
Skills & experience we are looking for:
·Experience in troubleshooting and diagnosing Network and Service incidents
·An understanding of telecommunications terms and network configuration in the Fixed Line Space – FTTN, FTTB, FTTC & FTTP
·Demonstrated ability to work to develop their functional competencies through process improvements
·Familiarity with current telecommunications technology developments
Good to have :
Remedy BMC ticketing system (Incident, Change, Problem, Known Error tickets)
Maximo, Quintiq, Atlas Wayfinder, SharePoint
What’s in it for you:
·Working under FINXL for an enterprise client
·Long term opportunity
·Work-life-balance, flexibility at work