Operations Supervisor

  • Company:
    Aggreko
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:

About Aggreko plc: Around the world, people, businesses and countries are striving for a better future. A future that needs power and the right conditions to succeed. That’s why at Aggreko, we work ‘round the clock, making sure our customers get the electricity, heating and cooling they need, whenever they need it – all powered by our trademark passion, unrivalled international experience and local knowledge. From urban development to unique commercial projects and even humanitarian emergencies, we bring our expertise and equipment to any location, from the world’s busiest cities to some of the most remote places on earth. Every project is different, so we listen first and design a system supported by our service anywhere, to any scale. Transforming the lives and livelihoods of individuals, organisations and communities across the globe. Operations Supervisor – Perth Aggreko is the global leader in generator and temperature control hire with locations throughout the world. We are a major player in the global power market and a publicly owned company listed on the London Stock Exchange Top 200. Our local operations span across Australia, New Zealand and the Pacific. The Role Aggreko are currently looking for an Operations Supervisor. Located in our Perth depot in Western Australia, this role will have you reporting to the Area Operations Manager. In this role, you will be responsible for managing regional Operations within Australia Pacific in accordance with company policies and procedures with regards to personnel, equipment, QHSE and commercial obligations. Key Responsibilities Responsible leader of the Perth depot and the greater WA region Lead. Support growth initiatives, providing operational and administration excellence to both external and internal customers. Ensure that the senior service supervisor and the service team are fully occupied with daily and weekly service targets. Ensure all information for administrative tasks are completed including financials, invoicing, debt collection and movex is are reported on time and in line with policy and procedures. Ensure our fleet is “Ready for Rental” in accordance with the company’s policy to ensure supply does not affect our ability to deliver. Provide information and training to enable the service team to answer customer enquiries. Maintain fleet livery in accordance with the company’s policy Provide technical support to the Sales Team when required. Ensure that stock control is maintained in line with financial restraints and budgets. Ensure that designated stock takes are completed on time and accurate. Ensure that all service staff and contractors work in a safe manner abiding to company policy in terms of housekeeping, safe working at heights, forklift driving and PPE requirements. Organise and assist in the planning of onsite project needs and ensure that the customer is supported to deliver the job in accordance with the hire enquiry. Ensure the depot is maintained and audited against the Aggreko Global Service Center Standards document Build strong working relationships with the Sales team, Area Sales Managers and Administration Team and Area Administration Manager. Facilitate the planning of daily tool box meetings and follow up on any key issues and action & attend & participate in weekly & monthly powerpack meetings. Provide support to your Operations Manager and the company Black Belt on any Orange Excellence projects. Achieve monthly set KPI’s for fleet reliability and delivery to meet Satmetrix Customer Quality Satisfaction About You Experience in leading and mentoring teams from a Rental warehouse capacity Trade or engineering qualification preferably either as an, electrician, diesel mechanic or refrigeration mechanic (Desired) Strong communication skills with natural influencing skills The natural ability to lead, develop and maintain relationships with all departments Strong customer focus facing & negotiating experience The proven ability to work under pressure and make deadlines Advanced PC Literacy Proven leadership planning, problem solving and coordination skills 5/6 Sigma or Continuous Improvement training preferable, but not essential Joining the Aggreko team will entitle you to…. Access to a tool of trade vehicle and a company iPhone Collaborative and connected team, who will offer support and guidance in skilled development. Employee Reward and Value Programs; including EAP and other benefits