Patient Experience Manager

  • Company:
    Cabrini Health
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 days ago
  • Category:

Cabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching out with compassion, integrity, courage and respect to all we serve. With more than 4300 staff, 1000 accredited medical practitioners and several locations, we offer a range of employment opportunities to start, continue or advance your career.

The Role
The Patient Experience Manager supports the Group Director, Nursing and Clinical Education and the Patient Experience Team to lead and coordinate the continuing development, implementation and evaluation of the Cabrini Health Strategy. The role supports the patient/resident/family experience and consumer participation in organisational decision making to ensure the provision of safe quality health care and an improved patient/resident/family experience.

The role will work closely with members of the Executive and the Patient Experience Team to provide mentoring and coaching to Cabrini employees, undertake service improvement initiatives related to patient experience results and objectives, inclusive of patient and family feedback.

The position is a full time role -38 hours per week.

Requirements of the role/Key Capabilities:

To view the full position description :

Enquiries to:
Anne Zandegu – Group Director Nursing and Clinical Education
9508 1409

Closing date: 16/09/2020

Cabrini offers

  • Salary Packaging
  • Professional development opportunities
  • Employee Assistance Program (EAP)
  • Close to public transportation
  • Cabrini is an equal opportunity employer
    Cabrini is committed to providing a safe environment for children

    Compassion – Integrity – Courage – Respect


    As per Cabrini policy, a mandatory copy of a current (under 12 months) police record check must be provided prior to the commencement date.