Product Owner

  • Company:
    Macquarie Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:

This is an exciting opportunity for an experienced Product Owner who is keen to shape the experience of customers as part of the home loan originations process. You’ll work with a team of talented designers and engineers to define and deliver the experience customers have between submitting their home loan application and settling. If you thrive on human centred design, high levels of responsibility and developing innovative capabilities, you’ll love this space.

As Product Owner you will be a champion of exceptional customer experiences, understanding the needs and pain points of your users. You will develop a clear, compelling and challenging vision and roadmap that will be used to both lead the team and align your stakeholders. You will work closely with designers to deliver outstanding user experiences that support customers to feel confident and clear throughout the loan origination journey. In addition, you will work to ensure that the backlog is visible, transparent and clear to all and prioritising features and stories to maximise customer and business value. Working closely with the Scrum Master, you will promote a culture of continuous improvement and engage in a variety of key meetings as the voice of the team.

In order to be successful in this role, you will bring an ability to strategise, articulate a clear vision as well as strong problem solving and analytical skills. You will have excellent relationship building and communication skills and an understanding of key HCD as well as Agile/Scrum concepts. Experience with customer facing digital products and financial services knowledge including home loans are also highly desirable. 

Primary responsibilities   

  • champion of exceptional customer experiences, understanding needs and pain points 
  • develop a clear, compelling and challenging vision and roadmap for the products you own 
  • work closely with the Scrum Master to promote a culture of continuous improvement (e.g. through Agile retrospectives) 
  • work to ensure that the Product backlog is visible (i.e. in JIRA)
  • prioritise features and stories to maximise customer and business value (e.g. through analysis of potential cost reduction based on feature delivery, or potential improvement in customer effort)
  •   Technical skillsets and work experience required   

  • understanding of human centred design 
  • understanding of key Agile/Scrum concepts 
  • experience with Salesforce 
  • financial services knowledge including home loans products 
  • exposure to Pega and SAP 
  • Understanding of APIs 
  • If you are ready to take on a new challenge as a Product Owner within a truly innovative environment, then we look forward to hearing from you. Please use the link to apply or contact Lucy Glover.

    Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses. 

    For more information, please refer to www.macquarie.com.

    Macquarie understands the importance of diversity and inclusion – our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you’re capable, motivated and can deliver, we want you on our team.

    We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.