MAX Solutions is committed to improving the lives of others. Providing employment, health, training and humanitarian services in more than 250 locations around Australia, MAX Solutions invests strongly in the development of our people. We foster strong relationships between staff, clients and the community and are driven to make a difference.
As an Allied Health Professional at MAX Solutions, you are known as a ‘Health Services Officer’ (HSO). HSOs are responsible for linking quality health professional services to occupational goals. Our HSOs are focused on improving jobseeker outcomes and star ratings within their sites while working in conjunction with a range of stakeholders to deliver health solutions to Government and private industry. A HSO conducts a variety of functions including assessments, individual and group interventions, case reviews, peer support to our stakeholders and sustainability programs with employers.
This role is permanent full time, working across our Modbury, Enfield and Kilkenny MAX Empoyment offices. We offer competitive salary, an additional annual PD fund, staff benefits, work-life balance, PD days, ongoing clinical support, an amazing culture and many other benefits of working with MAX!
Delivering individual and group discipline specific services, including assessments, clinical intervention, vocational assessments, vocational planning and counselling services (where discipline appropriate) that are consistent with MAX Solutions philosophy and quality standards
Providing services that are evidence based and solution focused for customers returning to work
Working as part of an employment team to achieve the goals of the organisation
Contribute to a multidisciplinary team of allied health professionals
Performing quality services consistent with the Department of Employment, Skills, Small and Family Business (DESSFB) & Department of Social Services (DSS) contractual and legislative requirements
Delivering a range of services to external contracts including Occupational Rehabilitation, Employee Assistance programmes and National Panel of Assessors
Ensuring all administrative requirements are adhered to including written reports, case notes and processes
Marketing and promotion of MAX Solutions services whilst maintaining a high profile and professional company image
Developing relationships with key agencies and organisations including community service providers and employers to facilitate positive and effective relationships
Maintaining professional registration and resources necessary for the provision of discipline specific services
Maintaining and reporting statistics relating to the provision of services
Participating in professional development, case review meetings and training as required
Liaise with external service providers, health professionals and community organisations to increase social inclusion for customers
Comply with all WHS procedures ensuring that team members including volunteers and contractors abide by all relevant health and safety procedures
Act as a role model by demonstrating safe work behaviours and report all accidents, incidents or near misses immediately
Other Discipline Specific Duties and Responsibilities
Psychologists (Provisional Psychologists and Registered Psychologists)
Assessments for psychological work capacity including an awareness of multidisciplinary barriers
Clinical and intellectual testing using psychometric testing where appropriate
Clinical and vocational counselling for customers returning to work
Solution focused clinical intervention that links to employment
Cognitive behavioural therapy and other modes of evidence based practice
Occupational Rehabilitation and liaison with case managers, worksites and customers
Employee Assistance Program including counselling and critical incident debriefing
A flexible, positive and innovative approach to delivering a range of services
An understanding of the role employment has in maintaining good health
An empathetic, supportive and motivating approach and ability to build trust and rapport with people
A team player, with a demonstrated ability to show initiative possessing a solution focussed, can-do attitude
A demonstrated ability for innovative thinking to ensure customers are assisted to move forward towards appropriate employment outcomes.
Have exceptional interpersonal and communication skills including the ability to develop and maintain relationships with key stakeholders
Be able to demonstrate experience in discipline specific evidenced based assessments and intervention and rehabilitation
Have a solution focused, evidence based, innovative approach to practice which links to sustainable employment solutions
Demonstrated ability to work to Key Performance Indicators
Excellent organisational and administrative skills including ability to work to schedules and reporting deadlines
Have computer skills including intermediate typing skills.
Knowledge or experience in employment services or other occupational rehabilitation fields would be highly regarded.
A detailed understanding of barriers to employment and effects of unemployment
Experience facilitating group interventions will also be highly regarded
Knowledge of relevant legislation including; anti-discrimination, equal employment opportunity, occupational health and safety, privacy and freedom of information and relevant WorkCover or accident compensation legislation
Qualifications/Requirements – Mandatory
Tertiary qualifications (i.e. minimum of a Bachelors degree) in your discipline and current registration or full membership with a relevant national professional body, and if no current registration or membership, are willing to obtain this as a matter of priority if your application is successful
Provisional Psychologists will need to organise their own external supervisors to meet AHPRA registration requirements
You are required to continue to engage in professional development activities as defined by the professional registration requirements of the relevant profession
We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and wellbeing. Our induction and training will provide you an understanding of these principles, including having an understanding of children’s developmental needs and culturally safe practices.
Hold or have the ability to obtain a current Police Clearance and Working with Children Check.
Qualifications/Requirements – Preferred but not essential
Current Driver’s License.