Public Trust Officer

  • Company:
    Public Trust Office
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Permanent
  • Posted:
    5 months ago
  • Category:
    Government

We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Cairns. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in the role.

  • Job Type: Permanent
  • Position Type: Full-time
  • Location: Cairns region
  • Contact Name: Rosemarie Freiberg
  • Contact Number:
  • Closing Date: 09-FEB-21

Public Trust Officers are responsible for providing a broad range of support in the provision of advice and the high-quality ongoing service to prospective, new and existing customers. The Public Trust Officer plays a key role in contributing to and enhancing the overall customer experience. This position requires sound analytical and conceptual skills, a strong customer focus and the ability to work well in a team environment.

The successful candidate will be able to multi-skill whilst working effectively in a fast-paced environment with competing priorities, be well organised and take pride in providing a service to the Queensland community.

You are someone who has the following personal attributes:

  • Ability to work effectively and collaboratively in a team
  • Proactive with the desire to provide quality customer service and support
  • Possess a positive attitude with a solution focus and pleasant approach
  • Hard-working and committed to the role and the organisation
  • Meticulous and highly attentive to detail with the ability to thrive in a busy work environment
  • Ability to interpret and apply legislation, policy and procedures and work within delegated limits when making decisions.

In return, the Public Trustee offers comprehensive training and development for the right person for the role, flexible work arrangements to assist in balancing work and personal life, as well as professional development to grow and enhance career opportunities and advancement within the organisation.

How to Apply

To enable the panel to assess your merit, your application should include:

  • Your current resume which details your work experience and relevant information to this position
  • A short statement (no more than one page) focusing on your knowledge, skills and attributes as outlined in the key responsibilities and key capabilities in the attached role description
  • Contact details for two work related referees. At least one referee must be your most current or recent supervisor and have a thorough knowledge of your work performance and conduct within the previous two years.