Retail Shop/Workshop Supervisor

  • Company:
    TP Human Capital
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 days ago
  • Category:

TP Human Capital is currently recruiting for an experienced Retail Shop/Workshop Supervisor to work with a local Townsville business focused on customer service and reliability. This is an excellent opportunity to work for a long-standing organisation involved in electronic and mechanical security.

Duties includes:-

  • Excellent Customer Service Skill both Frontline and Phone
  • Excellent Delivery of Showroom Presence
  • Sales of both Mechanical, Automotive Locksmith services and Electronic Security Systems
  • Superior Product knowledge of all items and services offered
  • Supervision of Staff
  • Liaise with Managers and schedulers for staff allocation for Week-end rosters
  • Training of Retail Staff, Technical Assistants and Apprentices (product knowledge, workshop processes and procedures)
  • QA of all works
  • Stock Control – maintaining, and ordering stock, assurance that all stock received is of a high quality and liaise with suppliers where required
  • Liaise closely with operational manager, sales staff, administration and field technicians
  • Assist Internal Operations Manager with analyzing of workshop processes
  • Working with security information of a sensitive nature
  • Provide timely and professional customer service to internal stakeholders
  • Assistance in the Internal workshop when required
  • Establish and build client relations to enable business growth
  • Operation of Small Machines, Hand and Power Tools