Sales and Service Consultant

Sales & Service Consultant (Indigenous candidates only)Indigenous opportunitiesDiverse and Inclusive workplaceWork From Home option availableAbout the Roles On behalf of our client, IPA is looking for Indigenous Sales & Service Consultants to join the company’s contact centre team. These roles act as the first point of contact for new and existing customers and will be focussed on responding to customer enquiries, uncovering their needs and providing solutions.Key ResponsibilitiesRespond to inbound calls from new and existing customersResolve customer enquiries efficiently and to a high standardUpselling and cross selling Motor, Home and CTP products and servicesWork towards KPIs and targetsProcess payments for customersHandle customer concerns and objectionsType: Permanent fulltime roles Hours: Monday to Friday, on a roster between 7am – 6pm Location: West Perth LocationSalary: $54,00 + super Start dates: ASAPSkills & ExperiencePrevious experience in a customer facing role, e.g. in hospitality/retail/call centre/salesExcellent customer serviceTraits such as initiative, resilience and the ability to problem solveAbility to work without direct supervisionCulture and Benefits Our client offers a supportive and professional environment for you to build on your skillset and grow your career. They are committed to reconciliation and diversity and they provide a range of benefits including but not limited to insurance product discounts, highly competitive super and recognition and reward programs.How to Apply Submit your resume today . IPA acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first people of the nation and the traditional custodians of the lands where we live, learn and work.