Sales Operations Manager, APJ

  • Company:
    Riverbed Technology, Inc.
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    7 hours ago
  • Category:
    Sales

Our people tell us life at Riverbed is collaborative, creative, challenging and fun. They’re an impressive team of individuals, and we think they’re on to something. Riverbed enables organizations to maximize performance and visibility for networks and applications, so they can overcome complexity and fully capitalize on their digital and cloud investments.  The Riverbed Network and Application Performance Platform enables organizations to visualize, optimize, remediate and accelerate the performance of any network, for any application. The platform addresses performance and visibility holistically with best-in-class WAN optimization, network performance management (NPM), application acceleration (including Office 365, SaaS, client and cloud acceleration), and enterprise-grade SD-WAN. Riverbed’s 30,000+ customers include 99% of the Fortune 100.We are looking to hire a Field Sales Operations Specialist will be responsible for the development, improvement, execution, tracking, and adoption of sales systems, processes, enablement, and data. This position works closely with members of the Sales Leadership, and serves as a hub for information to assist in making decisions that help drive our business forward in a continuous improvement environment. Job RequirementsServe as a sounding board for sales management to identify creative solutions to new problems and improve the business performance by increasing business intelligenceMaintain regular interaction with business leadership, balancing a drive for accountability to plans and/or projects, while maintaining effective business relationshipsEstablish processes to help operations yield productivity improvementsSupport and enable sales in forecasting and pipeline management and SFDC hygieneAnalyze the health of the account and territory coverage leveraging KPI’s and performance metricsDevelop strategic partnership with management and cross-functional teams as well as peers to enable sales around updates and changes in sales processesServe as a Subject Matter Expert for Rules of Engagement and supporting sales on account/territory coverageObjectively review disputes identified by reps in the context of Riverbed Sales Rules of EngagementEnsure visibility for appropriate stakeholders and sales management as disputes are identified and escalatedDocumenting and tracking all active account disputes raised to Field OperationsProviding ongoing trainings and governance to the Rules of Engagement and coverage modelMaking administrative/tactical updates in SFDC and communicating these updates to the Commissions teamSupport and enable sales in forecasting and pipeline managementAnalyze the health of the account and territory coverage leveraging KPI’s and performance metricsDevelop strategic partnership with management and cross-functional teams as well as peers to enable sales around updates and changes in sales processes SkillsDetail-oriented and able to manage multiple tasks and deadlines.Strong analytical and time management skills.Ability and desire to thrive in a fast paced, unstructured environment.Customer-first attitude with a focus on problem solving.Conscientious of the sensitive nature of information.Critical thinker willing to research and validate claims made by Sales RepsFlexibility and ability to adjust on the fly to new demands; sense of urgencyExtremely strong executive presentation and engagement skillsSelf-motivated with a highly collaborative style and strong influence skillsExcellent interpersonal, oral and written communication skills.  Education and work experienceSuperior skills in analytical and presentation tools such as Excel and PowerPointMany years sales operation, sales administration and analytics experiences.Knowledge of Oracle ERP, MDM, Salesforce.com, CPQ systems a plusKnowledge of sales incentive compensation concepts, designs, and administration with ability to build sales, financial, or compensation models/scenarios a plus.Riverbed offers a rewarding experience of working with the best minds in the industry, delivering exceptional network performance and visibility for any application. We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments. We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers. Check us out on www.riverbed.com and @LifeAtRiverbed. *LI-RA1