Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Summary: We are seeking a motivated sales executive who can sell our market leading portfolio of solutions into the Banking market in NSW and QLD. You will work with customers to understand their business problems and align with Nuance solutions that will deliver superior customer experience and ROI. Become the trusted advisor for your customers by delivering marketing leading outcomes.
+ Work with senior banking executives to understand strategic banking industries issues which Nuance can assist in solving
+ Promote and evangelise Nuance solutions to banking customers and partners
+ Develop relationships and collaborate with our partners to define, recommend, and drive sales into the banking sector
+ Develop and execute a sales plan that provides complete territory and banking sector specific coverage
+ Meet with senior banking CxO contacts to build credibility and develop lasting relationships
+ Build a cohesive account plan and manage multiple opportunities through to contract
+ Lead successful go-to-market campaigns by working closely with internal marketing specialists
+ Lead a virtual sales team to build a strong GTM plan for your banking accounts
+ Achieve annual quota
Number of Years of Work Experience: 10
+ Excellent understanding of Customer Experience needs in the contact center, digital and security areas of banks in Australia
+ Proven track record in a sales-driven organization, selling technology-related products and services
+ Solid written, verbal, negotiation and presentation skills
+ Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
+ Proven ability to work well as part of an extended sales team
+ Team player and self-motivated
+ Experience in selling complex IT solutions to banks that deliver long term benefits
+ Strong background in selling to CxO level in tier 1 and 2 banking organizations in Australia
+ Ability to work with a minimum of direct supervision and with demonstrated initiative
+ Communicate effectively with all levels of business and technical management
+ Ability to effectively leverage internal resources to support sales activity
+ Excellent written, verbal, and stand-up presentation skills
+ Basic understanding of contact center technologies (IVR, WFM, Telephony)
+ Basic understanding of Voice Biometrics and Speech Recognition
+ Strong understanding of digital interaction technologies such as live chat, virtual agents/chatbots
+ Proficient in MS Word, MS PowerPoint, MS Excel and other Microsoft Office applications. Proficient in SalesForce CRM platform.
+ Relevant enterprise industry experience (contact center technology providers, speech technology, IVR, web/mobile, artificial intelligence)
Education: Bachelor’s Degree
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
External Company URL: http://www.nuance.com/