Senior Claims, Dispute Resolution – General Insurance

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 days ago
  • Category:
  • Great team culture
  • Stunning CBD office
  • Global Insurance Leader
  • Brilliant opportunity to work with the world’s leading insurance market and become a key member of staff, managing, investigating and negotiating escalated disputes across various classes of insurance.

    Key Responsibilities

  • Handling escalated claims disputes for personal accident, travel, income protection, ISR, home, financial lines, construction, strata, home and contents & motor policies to avoid them reaching AFCA
  • Ensuring various Insurance Agencies comply with the relevant Australian laws, rules and regulations
  • Build and maintain strong relationships with various stakeholders internally and externally
  • Assisting Agencies with preparing their AFCA and IFSO submissions including drafting, editing or checking policy documents to ensure compliance
  • Working to AFCA and IFSO timeframes
  • Identifying potential breaches
  • Challenge Agencies AFCA submissions where necessary
  • Benefits

    The successful applicant can expect to work within a great team culture in a stunning CBD office, with great staff benefits, wide variety of disputes, increase your profile aross the market dealing with a wide range of Agencies, great senior management team, training where required and scope to progress internally both locally and overseas.

    About you

    To be part of this successful world insurance leader you will have:

  • A strong disputes background in general insurance
  • Be technically minded and have a confident and personable disposition to handle disputes professionally and efficiently
  • Experience with AFCA’s processes & requirements
  • Proven track record of successfully managing compliants
  • Knowledge of Insurance Code of Practice & Contracts Act
  • Excellent and clear communication skills (written and verbal)
  • Outstanding negotiation and customer service / relationship building skills
  • Dedicated work ethic and keen to learn
  • Well developed time management and problem solving skills
  • Self-motivated and reliable
  • Client will consider various levels of experience from 2-15 years experience
  • If you believe you fit this criteria, take a positive step in your career and apply today in confidence to with a brief covering letter outlining your suitability for this role or call Jo Limbourn for a confidential discussion on 0417 628 011.

    Your trusted Advisor in General Insurance Careers

    Jo Limbourn is Sydney’s most trusted GI Recruitment Consultant, with over 18 years GI recruitment experience following a 12 year career in broking and underwriting. With Jo as your career partner you can depend on the right career advice, the highest standards of integrity and access to Sydney’s best GI jobs.

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