Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
What we do
Northern Trust’s international business has grown dramatically over the last decade. Some of our largest clients are located in Asia and Australia, which represents a rapidly growing client base for the company. Since 1986, we have been serving clients in Asia-Pacific (APAC), including corporate pension funds, investment managers, insurance companies, government agencies, family offices and corporations. Our intricate understanding of the region allows us to provide unique insights and strategic perspectives to our clients. Currently, we have client offices in Beijing, Hong Kong, Melbourne, Singapore, Seoul, Tokyo and Kuala Lumpur.
What you will do
You will be responsible for overseeing the local processing teams to make sure the service we are contracted to for a significant global client is being met based on the Service Level Agreement and the accompanying Global Target Operating Model.
This role will require a client specific focus at all times and will incorporate promoting a positive client relationship. In addition, the role will require undertaking a level of market research in order to provide up to date and accurate information earlier than currently facilitated through the standard workflow.
Working with global partners in the same role to manage this global client, the role will include participation internally into forging best practices and to keep the client service consistent at all times and will require communication to senior management and clients (e.g. service reviews or due diligence).
The successful candidate will be expected to maintain a high level of concentration and keep to a consistent client focus. The position also requires working closely with other departments within IOO (Trade Processing & Control, Client Administration & Reporting, Data Management and Pricing etc.).
The successful candidate will be self-motivated and enjoy working within a team.
As of March 31, 2020, Northern Trust Corporation had:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!
We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018. In Australia, we are actively involved in many ways with both community and diversity organisations, which includes charity participation days. For families we offer a very generous parental leave scheme, and all staff have access to subsidised health insurance if they choose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. Build your career with us and apply today!
For a private discussion please contact Gez Williams on +61 3 9935 8204.
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Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.
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