Senior Engagement & Complaints Officer

  • Company:
    Department of Customer Service
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:

Where you will be working

  NSW Fair Trading is a division within Department of Customer Service. As the NSW government agency responsible for consumer protection, NSW Fair Trading promotes a fair marketplace and seeks to educate consumers and traders on issues that affect their rights and obligations. The Department of Customer Service is a service provider and regulator. Customer Service supports sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, administration of State taxation and revenue collection, and NSW land and property administration. To learn more about the Department, take a look at the DCS website at In addition, see why you should work for NSW at What we need from you : •Your application should include a covering letter (maximum two pages) indicating the role you are applying for and what you would bring to this role, including demonstrated examples. •You should also include an up to date resume (of no more than five pages), which clearly details your skills and experience as relevant to the role and how you meet the role capabilities. •For further help, tips and information on applying for a role in the NSW Public Service, please visit Applying for a role in the NSW Public Service. A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. Salary Grade 5/6, with the base salary for this role startingat 85488 base plus superannuation

Click to access the Role Description. For enquiries relating to recruitment pleasecontact Alison Daniels via alison.daniels@customerservice.nsw.gov.au.

The Department of Customer Service is proud to be an EEO Employer who are fullyfocused on equality and believe deeply in diversity of all identities making usdifferent and a true reflection of our NSW customers. As an inclusiveworkplace, we support various employee resource groups, practice flexible workand workplace adjustment.

If you dorequire an adjustment during the recruitment process, please notify us on yourapplication form.